Our Coaching Approach

Our Coaching Approach

Artisan coaches have one goal: Sustainability.

We help organizations, teams, and individuals help themselves.
Artisan Agility believes strongly in INSPIRED TEAMS and PASSIONATE LEADERS. Our coaches:

  • Assess what’s currently happening by talking with team members, leaders, and managers;
  • Observe how teams and individuals work together;
  • Understand how processes and tools are used to support the work.

Then, we begin the work to offer the best approach to help everyone continue their growth and achieve their goals. Our founder, Jim Schiel, has always said that the primary job of a manager or leader is to remove themselves from the critical workflow. We believe coaches play the same kind of role — assess, observe, support, and coach with the goal of making the individual, team, and organization self-sustaining.

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Artisan Agility’s Resource Library

Browse our videos, articles, and downloadable course materials.

Normally available ONLY to Artisan students, we’re offering these resources to you for a limited time!

Satisfaction
Guarantee

We’re so confident in our coaching techniques that if you don’t believe any progress has been made in the first 90 days, we’ll offer you a full and complete refund of your coaching fees.

We’ve offered this guarantee for several years, but nobody’s ever had to take us up on it!

Our 3 Types of Coaching

Organizational
Coaching

Achieve strategic objectives, enhance leadership capability, and create culture change.

Team
Coaching

Involves group talent and introducing new ideas to improve a team’s total performance.

Individual
Coaching

Offers skills, tools, and encouragement for any individual to define and realize their specific goals.

Organizational Coaching

Align on Agile

All too often, Agile Development is seen as something you “DO” as opposed to something you “ARE.” Organizations attempt to “implement” Agile instead of changing the organization to BE Agile. Our coaches clarify what Agile REALLY is.

Focus on Value

We show you how to focus your product development efforts on improving business value and creating the greatest return on investment while keeping your customers (and regulatory agencies) happy.

Create an Agile Organization

Agility at the organizational level is a new experience for most companies. Our coaches can show you how to make little changes in how your organization works that can make BIG differences in cost, schedule and quality!

Improve Workflow

The biggest challenge most product development teams face isn’t technology nor changing requirements. The biggest challenge teams face is HOW they do the work. Our coaches will show your teams how to streamline their workflow and get MORE done in LESS time.

Understand What’s Happening

Many organizations are so overly complex that measuring performance, productivity, quality and value generation is nearly impossible. Our coaches can show you how to unwind the confusion, bring clarity to reality, and allow you to effectively fine-tune your organization.

Push You Forward

Organizations suffer two weaknesses: They go out of their way to avoid making mistakes, but make the wrong choices and waste time as a result; they also resist experimentation as a way of learning. Our coaches help you embrace methods that push the organization forward.

Team Coaching

Role Alignment

Just like a sports team maps out plays, we help your team navigate new roles and assignments in Scrum, Kanban, or XP. What does a manager do? What’s the responsibility of a Scrum Master? When the roles are used correctly, the team works more effectively.

Consistency Without Complexity

Teams frequently adopt behaviors that make it very difficult to get work done in a consistent and predictable manner. Our coaches help teams strip away complexity, learn new habits and create a predictable cadence for your development efforts.

Teams That Can Do The Work

The best teams are the ones that have the skills they need to get the job done and, when they don’t have the skills, know how to get them. We’ll teach your teams how to work together to create the skills balance they need, all the time, to get the job done.

REAL Team-Building

Too often, teams are “created” by getting people together in a room and announcing that they are a team. Real teams need ground rules, working agreements and more. Our coaches will help you define an approach for properly forming ANY team.

Individual Coaching

Product Ownership

Owning a product is like having the keys to your dream home, but Product Owners frequently find themselves thrust into a role they don’t completely understand. Artisan coaches help Product Owners work with development teams to create clear, effective and user-centric Product Backlog Items focused on business value.

Being a ScrumMaster

Being a ScrumMaster is a difficult job. It’s rarely understood how powerful the role is and how a great ScrumMaster can helping teams become INSPIRED. Our coaches help ScrumMasters understand how to be a great servant leader, how to help teams and organizations be effective and how to have fun while doing it!

Agile Leadership

Managing and leading in an Agile organization takes new skills and an understanding of complex adaptive systems created by self-organizing teams. Artisan coaches help management teams understand how to be successful in a way that leverages the innate power of your development teams.

REAL Team-Building

Too often, teams are “created” by getting people together in a room and announcing that they are now a team, but real teams need ground rules, working agreements and much more! Artisan coaches will help you define an approach for properly forming ANY team and positioning them for success.

Testimonials

Here’s what some of our clients had to say about us:

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Recent Blog Posts

A New Approach to Performance: Balancing Work and Well-being

What if performance management included a focus on mental well-being? This blog post explores how managers can shift their perspective from solely evaluating output to considering the whole employee experience and improving work-life balance. Managers can foster a more balanced and productive

From Awareness to Action: Managing Mental Health at Work

Recognizing mental health challenges in the workplace and managing mental health at work is the first step; taking appropriate action truly makes a difference. This post details the journey from awareness to action, outlining how managers can support employee mental health by

Empathetic Leadership: Navigating Employee Mental Health

This blog post explores the concept of empathetic leadership, providing managers with tools and strategies to recognize signs of distress, engage in meaningful conversations, and foster a culture of mental well-being. Let's dive into the essential active listening, empathy, and confidentiality skills