Leadership Resources

Leadership Resources

Leading Virtual Teams

If COVID-19 is forcing your team to work remotely for the first time, our Working With Virtual Teams series can help! Comprised of 8 lessons with 6 videos, we hope this helps skyrocket your team’s work-from-home productivity.

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Downloadable Materials for Leaders

We strive to create great course materials for leaders, including informative lesson texts and handy quick-reference guides. Most are only offered to our students, but for a limited time, we’ve made some of them free downloadables.

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Video Content for Leaders

If you want to see all our video content, you’ll have to become a student… but don’t worry, our #AskArtisan series and many of our webinars are available to everyone!

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Product Ownership

Product Ownership has unique challenges that come with the territory, so we have specific materials to help as you take an active interest in creating a product rather than just managing its development.

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Downloadable Materials for Leaders

Successful Event Planning Guide

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Guide to Defining DONEness

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Backlog Refinement Reference

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Sprint Goals Reference Guide

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Product Ownership Overview

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Improve Team Productivity

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Testimonials

Here’s what some of our clients had to say about us:

It was a good class and I passes the exam after.
Shajan Kay
Shajan Kay
09/04/22
Attended remote training session. Instructor Jim Schiel was knowledgeable and made the subject timely and interesting. I will be attending future events.
Christopher Smith
Christopher Smith
08/11/22
Jim was my instructor through this course. He was outstanding and everything he taught was compared to real life examples. This Company and their Instructors are worth the price of learning.
DougFromSales (TheItalian)
DougFromSales (TheItalian)
07/22/22
Artisan Agility provided excellent training. The content was great and he provided real life scenarios that help align how SCRUM can help move concept to realization
Michelle Frazier
Michelle Frazier
06/16/22
Informative, Engaging and Fun. I've done a lot of shorter lectures from other places that were unbearable, but Jim kept us engaged for 2 days. I think a big key was that its very much an active Socratic session where we were given the space to chime in, ask questions, voice an opinion. Possibly most impressive was that we actually did interact, which is a first for me, getting the class to take you up on that "ask questions" is not a simple thing.If more professors were like Jim college would be a lot shorter.
Matt Simon
Matt Simon
05/02/22
I just took the Certified Scrum Product Owner course virtually and it was super organized and informative. I'm able to take what I've learned and apply it to my daily responsibilities for better success of my project, team members, and customers.
Amanda Mason
Amanda Mason
03/30/22
Jim was extremely knowledgeable and helpful. Pacing of the class time was great. Content was applicable at work. Would definitely take another class with Artisan in the future.
R Grant
R Grant
02/26/22
Jim is great. He’ll help you apply Agile to your specific organizational needs until your questions are answered. He strips down the clutter to apply concepts minimally without getting hung up on tooling/terms that can distract and overwhelm people. Excellent experience.
Ben Reilly
Ben Reilly
02/16/22
Hello Jim, The CSPO training was very informative and valuable to me. With real life examples and interactions with the group the course was easy to follow. I definitely recommend the rest of my team to join you.Thank you
Danilo Faso
Danilo Faso
02/16/22
Our Instructor Jim was really phenomenal! I really learned a lot from him. He had super useful and relevant examples that drove home the subject matter in a way that I have not experienced in an instructor lead, distance learning format. I will definitely take another class from Artisan Agility again.
Robert De Luca
Robert De Luca
01/10/22
Best agile training ever! Covered everything and gave us a solid grasp of what we need to do differently now.
David Kuhn
David Kuhn
11/12/21
Jim is extremely prepared and I really enjoyed this class , topics are well explained and you are kept engaged throughout the whole duration .
Although I ‘m completely new to Agile and Scrum world,I found it easy to understand, thanks to the ability of the teacher to transmit the contents.
hope to get soon into this work area .
Greatly recommend this class .
Sara Mlv
Sara Mlv
10/13/21
Found the class very useful, especially the second day. Jim was great at answering questions specific to the content and trying to giving advice on how to implement certain concepts within our unique organization.
Robin Giguere
Robin Giguere
09/15/21
My department recently finished Scrum Master training with Jim Schiel. Jim was extremely knowledgeable and patient with our group. The training process was very organized and walked us through the material with great slides, examples and discussion. I came out of the training with a very good understanding of what is involved in facilitating/being part of scrums. We can't wait to start implementing these principles. Thank you Jim!
Elaine Houle
Elaine Houle
09/15/21
Jim is a fantastic instructor, one of the very best i've had for sure (took his Scrum Product owner and Scrum master classes, 16h each). His broad and deep experience and expertise certainly contribute to his eloquence, and his personal touch help connect instantly, which is especially relevant in a remote/online training. The pace, content and depth of the training may appear slow and basic at first but dont worry, it will quickly reach highs in a very engaging manner. Bottom line: I'm now applying concepts learned at work for the better good, and would love to take the learning to the next level and dig into the advanced Scrum master training. Thank you again Jim, please keep it up!
Bruno van de Werve
Bruno van de Werve
09/06/21
I had a great class with Jim. Without difficulty I cleared the CSM exam as well.
Nidhi Agarwal
Nidhi Agarwal
08/23/21
Just finished my first course with Jim from Artisan Agility. It was a great experience. He is such a great coach.
Bahar Pakzad
Bahar Pakzad
08/04/21
The best training ever! It is so smooth that you don't know you are learning! I passed the exam 1st attempt 100%. Also with what I learned, I'm making a difference in my team and the organization. Thank you!
Carlos Fernandez
Carlos Fernandez
06/30/21
The best training ever! It is so smooth that you don't know you are learning! I passed the exam 1st attempt 100%. Also with what I learned, I'm making a difference in my team and the organization. Thank you! 😀
Carlos Fernández
Carlos Fernández
06/30/21
I would highly recommend this course to others. The knowledge received is useful to a wide range of people. It is basic enough that it can be understood by someone new to scrum and the basics can be reinforced and new ideas learned by people who have worked in scrum for a long time. I will definitely take some of the ideas that I learned and apply them to my daily work.
Kim Fortney
Kim Fortney
06/09/21
Jim is an attentive teacher and his years of experience in the industry mixed with his years of experience teaching made a perfect mix for a great Agile and Scrum trainer. He could answer every question in depth, and even give real-world examples from his own career to shed more light on pretty much every scenario. Would highly recommend!
Jeremy
Jeremy
06/09/21
The CSM course was excellent! Jim is such an awesome instructor and really prepared me for the exam. Following the course, I passed the exam a few hours after the final class ended. The course material is simple, to the point, and taught in an easy to understand manner. I highly recommend someone interested in becoming a Scrum Master to consider this course.
Crazytown Kira
Crazytown Kira
04/15/21
I completely enjoyed the CSM class with Jim Schiel. Even with it being on zoom he was able to keep us engaged. His guarantee to pass was an amazing draw, however you probably won’t need it he teaches it so well we all passed the 1st try!
Tracey Holland Kay
Tracey Holland Kay
04/14/21
I completely enjoyed the CSM class with Jim Schiel. Even with it being over Zoom he was able to keep us engaged! And his guarantee was an amazing draw, however I didn't need it I passed on the first try!
Tracey Kay
Tracey Kay
04/14/21
Recently had the pleasure of taking a course with these folks. At every step of the way they were incredibly helpful and friendly. The course taken was extremely helpful and the instructor Jim went out of his way to make sure he was getting us all the relevant information we might need.
Lauren Nadolson
Lauren Nadolson
03/29/21
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Shajan Kay
09/04/22
It was a good class and I passes the exam after.
Christopher Smith
08/11/22
Attended remote training session. Instructor Jim Schiel was knowledgeable and made the subject timely and interesting. I will be attending future events.
DougFromSales (TheItalian)
07/22/22
Jim was my instructor through this course. He was outstanding and everything he taught was compared to real life examples. This Company and their Instructors are worth the price of learning.
Michelle Frazier
06/16/22
Artisan Agility provided excellent training. The content was great and he provided real life scenarios that help align how SCRUM can help move concept to realization
Matt Simon
05/02/22
Informative, Engaging and Fun. I've done a lot of shorter lectures from other places that were unbearable, but Jim kept us engaged for 2 days. I think a big key was that its very much an active Socratic session where we were given the space to chime in, ask questions, voice an opinion. Possibly most impressive was that we actually did interact, which is a first for me, getting the class to take you up on that "ask questions" is not a simple thing.If more professors were like Jim college would be a lot shorter.
Amanda Mason
03/30/22
I just took the Certified Scrum Product Owner course virtually and it was super organized and informative. I'm able to take what I've learned and apply it to my daily responsibilities for better success of my project, team members, and customers.
Stephanie Novin
03/06/22
R Grant
02/26/22
Jim was extremely knowledgeable and helpful. Pacing of the class time was great. Content was applicable at work. Would definitely take another class with Artisan in the future.
Ben Reilly
02/16/22
Jim is great. He’ll help you apply Agile to your specific organizational needs until your questions are answered. He strips down the clutter to apply concepts minimally without getting hung up on tooling/terms that can distract and overwhelm people. Excellent experience.
Danilo Faso
02/16/22
Hello Jim, The CSPO training was very informative and valuable to me. With real life examples and interactions with the group the course was easy to follow. I definitely recommend the rest of my team to join you.Thank you
Robert De Luca
01/10/22
Our Instructor Jim was really phenomenal! I really learned a lot from him. He had super useful and relevant examples that drove home the subject matter in a way that I have not experienced in an instructor lead, distance learning format. I will definitely take another class from Artisan Agility again.
Anton Egorov
12/20/21
David Kuhn
11/12/21
Best agile training ever! Covered everything and gave us a solid grasp of what we need to do differently now.
Colin Wilcoxen
11/10/21
Sara Mlv
10/13/21
Jim is extremely prepared and I really enjoyed this class , topics are well explained and you are kept engaged throughout the whole duration .
Although I ‘m completely new to Agile and Scrum world,I found it easy to understand, thanks to the ability of the teacher to transmit the contents.
hope to get soon into this work area .
Greatly recommend this class .
Robin Giguere
09/15/21
Found the class very useful, especially the second day. Jim was great at answering questions specific to the content and trying to giving advice on how to implement certain concepts within our unique organization.
Elaine Houle
09/15/21
My department recently finished Scrum Master training with Jim Schiel. Jim was extremely knowledgeable and patient with our group. The training process was very organized and walked us through the material with great slides, examples and discussion. I came out of the training with a very good understanding of what is involved in facilitating/being part of scrums. We can't wait to start implementing these principles. Thank you Jim!
Bruno van de Werve
09/06/21
Jim is a fantastic instructor, one of the very best i've had for sure (took his Scrum Product owner and Scrum master classes, 16h each). His broad and deep experience and expertise certainly contribute to his eloquence, and his personal touch help connect instantly, which is especially relevant in a remote/online training. The pace, content and depth of the training may appear slow and basic at first but dont worry, it will quickly reach highs in a very engaging manner. Bottom line: I'm now applying concepts learned at work for the better good, and would love to take the learning to the next level and dig into the advanced Scrum master training. Thank you again Jim, please keep it up!
Nidhi Agarwal
08/23/21
I had a great class with Jim. Without difficulty I cleared the CSM exam as well.
Bahar Pakzad
08/04/21
Just finished my first course with Jim from Artisan Agility. It was a great experience. He is such a great coach.
Carlos Fernandez
06/30/21
The best training ever! It is so smooth that you don't know you are learning! I passed the exam 1st attempt 100%. Also with what I learned, I'm making a difference in my team and the organization. Thank you!
Carlos Fernández
06/30/21
The best training ever! It is so smooth that you don't know you are learning! I passed the exam 1st attempt 100%. Also with what I learned, I'm making a difference in my team and the organization. Thank you! 😀
Kim Fortney
06/09/21
I would highly recommend this course to others. The knowledge received is useful to a wide range of people. It is basic enough that it can be understood by someone new to scrum and the basics can be reinforced and new ideas learned by people who have worked in scrum for a long time. I will definitely take some of the ideas that I learned and apply them to my daily work.
Jeremy
06/09/21
Jim is an attentive teacher and his years of experience in the industry mixed with his years of experience teaching made a perfect mix for a great Agile and Scrum trainer. He could answer every question in depth, and even give real-world examples from his own career to shed more light on pretty much every scenario. Would highly recommend!
Luis Hernandez
05/26/21
Crazytown Kira
04/15/21
The CSM course was excellent! Jim is such an awesome instructor and really prepared me for the exam. Following the course, I passed the exam a few hours after the final class ended. The course material is simple, to the point, and taught in an easy to understand manner. I highly recommend someone interested in becoming a Scrum Master to consider this course.
Tracey Holland Kay
04/14/21
I completely enjoyed the CSM class with Jim Schiel. Even with it being on zoom he was able to keep us engaged. His guarantee to pass was an amazing draw, however you probably won’t need it he teaches it so well we all passed the 1st try!
Tracey Kay
04/14/21
I completely enjoyed the CSM class with Jim Schiel. Even with it being over Zoom he was able to keep us engaged! And his guarantee was an amazing draw, however I didn't need it I passed on the first try!
Lauren Nadolson
03/29/21
Recently had the pleasure of taking a course with these folks. At every step of the way they were incredibly helpful and friendly. The course taken was extremely helpful and the instructor Jim went out of his way to make sure he was getting us all the relevant information we might need.
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Video Content for Leaders

  • How many Scrum Teams should a Product Owner (CSPO) work with at once? The Scrum Guide is very clear, so in this #AskArtisan video, let's sort it out!

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  • ScrumMasters with more than one Scrum Team have a few things to look out for to ensure their multi-tasking isn't affecting the team's effectiveness.

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  • I love being asked about the role of Scrum Team managers - it's an important topic many leaders get wrong and isn't talked about enough. #AskArtisan

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  • I'm often asked about the ideal number of people on one Scrum Team, but maybe a better question is why and how any number becomes too many?

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  • I'm often asked about Scrum goals; specifically Sprint Goals, Product Goals, and how they relate to each other. In this video, I'll tie them together for you.

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  • The 2020 Scrum Guide introduced a new concept called the Product Goal, and many are still confused about the purpose and function of Product Goals.

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  • Can multiple Scrum roles go to one person? Why or why not? Let's break it down to understand the pros and cons to having Scrum team members with multiple roles.

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  • Click here to watch a video recording of one of our recent webinars entitled 3 Power Skills of Strong Leaders, hosted in January 2021.

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  • We're excited to share with you a video recording of our recent webinar, Servant Leadership in Scrum, plus the downloadable slides from the webinar.

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  • We recently hosted a webinar to discuss Scaling Scrum, and we're happy to share a video recording of the webinar, plus downloadable slides, with you.

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  • This video provides advice to Scrum leaders working with virtual (remote) teams, including problems, feedback, and more.

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  • In this video, I discuss ways a Product Owner can work more closely and effectively with their teams, stakeholders, and customers during the COVID crisis.

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Recent Blog Posts for Leaders

  • As a leader of one or more teams, you may not see any purpose in holding team members accountable to agreed-upon values—but you’d be making a huge mistake.

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  • So… you have found yourself in a toxic work environment. Now what do you do? Read on to learn some options.

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  • The Scrum Guide says that a Scrum team makes a forecast during Sprint Planning, but managers want a commitment. What’s the difference and why is a forecast much better than a commitment?

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  • As a parent, you want nothing more than to see your kids thrive. Instilling strong leadership skills in them when they’re young can help pave the path toward future success. Read on for additional resources courtesy of Artisan Agility that can help your child become a future leader.

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  • Measuring the performance of an employee is never easy to do. It’s made much more difficult when we have a hard time understanding exactly what a person is supposed to be doing. In this blog post, we’ll clear up all of your questions about Scrum Masters, their accountabilities, and how to measure their performance effectively.

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  • Around the world, people are getting sicker and sicker. But COVID isn’t the culprit.

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  • A piece of advice I find myself always giving to Product Owners goes to the very heart of how empiricism (the basic workflow of a good Scrum team) is supposed to work. It makes all the difference in the world to effective product ownership.

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  • June 6, 2022 – Updated to include the latest statistics from the US Bureau of Labor Statistics. January 7, 2022 – Updated to include the latest statistics from the US Bureau of Labor Statistics. The affects of COVID on employee satisfaction continues to echo through the United States and the world. All statistics used in […]

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