After the Certified ScrumMaster (CSM) Event

Certified ScrumMaster (CSM)

Following the Course

The CSM Exam

Information for taking the CSM Exam will come directly from the Scrum Alliance (watch your junk mail folder – it often goes there!).

Exam Specifics

  • 50 multiple choice questions
  • 60 minutes
  • 35 correct answers to pass
  • 2 attempts included in your class

Course Materials

Here are links to the course slides and the student handbook. Please use them freely, but do not distribute to others who have not attended the course.

More Information About Being a Scrum Master

To see the information we have on the website about being a Scrum Master, check out these resources:

What’s Next?

  1. Complete the CSM Exam
  2. Use the skills you’ve learned
  3. Achieve the Advanced Certified ScrumMaster (A-CSM)

What We Covered

Here’s a few things we discussed during our Certified ScrumMaster (CSM) training course:

What is Agile Development and what does it mean to me?

What is Scrum and what is the difference between Agile and Scrum?

What are the primary goals and values of Scrum?

How does Scrum change software development and teamwork?

What is an Inspect and Adapt feedback loop?

What are the roles on a Scrum team and how do they work together?

What is a Sprint and how does it work?

How to improve productivity and product quality AT THE SAME TIME!

How to acquire your CSM certification.

It Takes A Village!

We shot a private CSM class with 27 students building a Lego village. Check out our “movie trailer” version of the class that gives you an idea of how much fun we had doing the work. Enjoy!

Certification Guarantee

You WILL Earn Your Certification!

For some students, no matter how hard they try, tests (like the one you have to take after the classroom training to earn the Certified ScrumMaster certification) can make people really upset. You know the information, but you sit down to take the test and you just can’t do it. Well, if you give it your best shot and still you don’t pass the test on either of the two attempts we pay for when you sign up for the course, we’ll help you understand what you did wrong and pay for the test up to TEN more times until you pass.

We are SO confident in our ability to teach you Scrum that, even though we’ve been offering this guarantee for a number of years, no one has ever had to take us up on it.

Who Benefits?

ScrumMasters

ScrumMasters

ScrumMasters earn a respected certification in a popular field with a growing number of career opportunities. At the beginning of October 2019, thousands of ScrumMaster job openings were available with a median salary of $100,000 in the United States alone!

Employers

Employers

ScrumMasters can use advanced knowledge to create an amazing team improving the efficiency of any organization. 81% of all businesses using Agile Development agree that a certified Scrum Master makes their teams better and improves the work/life balance.

Artisan Approach Quick Sheet

Download this quick reference sheet that will help you understand Scrum and our Scrum Master Training.

Download Now!

Maintain Your Scrum Alliance® Certification

To maintain your certification, you are required to earn Scrum Education Units® (SEUs), which are earned by completing learning opportunities. It’s easy, and will help you stay relevant and competitive in the market.

Learn More

Want Us To Visit You?

If you’re interested in hosting a private or public training course and would like for us to come to you, please contact us to discuss scheduling, logistics, and our phenomenal group rates.

Contact Us Now!

Testimonials

Here’s what some of our clients had to say about us:

Jim is a fantastic instructor! The two-day Certified Scrum Product Owner (CSPO) Certification Course with him was challenging and rewarding. He had an incremental way of teaching the course that starts with the fundamentals of Agile and Scrum, perfect for beginners! I enjoyed the group projects of creating a product that helped us to get a feel for what it would be like in this space. He is passionate and super knowledgeable about these topics and cares about his students, ensuring that you understand the material. I highly recommend Jim for all your certification, training, and consulting needs!
Ruthy P.
Ruthy P.
05/03/23
The trainer Jim is very knowledgable. He was able to answer all out questions and kept us engaged in the 2 day training.
Vinita Jetley
Vinita Jetley
03/23/23
Jim goes above and beyond what you need to pass the CSM exam. Highly recommended.
Hunter Meloche
Hunter Meloche
01/06/23
Learned so much about the Scrum principles and roles for an effective Scrum team. The two day training course was a great use of time and I have already begun sharing with other friends in different organizations. Thanks Jim and Artisan Agility!
yeoda
yeoda
12/26/22
Great working with Jim. His class was beneficial. Lots of real world examples!
David Wood
David Wood
12/19/22
Jim was an excellent instructor.The course content was thorough and the interaction with Jim and the others taking the course was great. I was very well prepared after this course to pass the certification.
Leila Kayl
Leila Kayl
11/02/22
Jim is great and the class was so helpful!
Kristen Kerr
Kristen Kerr
11/01/22
it's good
Yug Madhu
Yug Madhu
10/21/22
Great Course on scrum. Friendly and knowledgeable instructor
Eric Watkins
Eric Watkins
10/20/22
It was a good class and I passes the exam after.
Shajan Kay
Shajan Kay
09/04/22
Attended remote training session. Instructor Jim Schiel was knowledgeable and made the subject timely and interesting. I will be attending future events.
Christopher Smith
Christopher Smith
08/11/22
Jim was my instructor through this course. He was outstanding and everything he taught was compared to real life examples. This Company and their Instructors are worth the price of learning.
DougFromSales (TheItalian)
DougFromSales (TheItalian)
07/22/22
Artisan Agility provided excellent training. The content was great and he provided real life scenarios that help align how SCRUM can help move concept to realization
Michelle Frazier
Michelle Frazier
06/16/22
Informative, Engaging and Fun. I've done a lot of shorter lectures from other places that were unbearable, but Jim kept us engaged for 2 days. I think a big key was that its very much an active Socratic session where we were given the space to chime in, ask questions, voice an opinion. Possibly most impressive was that we actually did interact, which is a first for me, getting the class to take you up on that "ask questions" is not a simple thing.If more professors were like Jim college would be a lot shorter.
Matt Simon
Matt Simon
05/02/22
I just took the Certified Scrum Product Owner course virtually and it was super organized and informative. I'm able to take what I've learned and apply it to my daily responsibilities for better success of my project, team members, and customers.
Amanda Mason
Amanda Mason
03/30/22
Jim was extremely knowledgeable and helpful. Pacing of the class time was great. Content was applicable at work. Would definitely take another class with Artisan in the future.
R Grant
R Grant
02/26/22
Jim is great. He’ll help you apply Agile to your specific organizational needs until your questions are answered. He strips down the clutter to apply concepts minimally without getting hung up on tooling/terms that can distract and overwhelm people. Excellent experience.
Ben Reilly
Ben Reilly
02/16/22
Hello Jim, The CSPO training was very informative and valuable to me. With real life examples and interactions with the group the course was easy to follow. I definitely recommend the rest of my team to join you.Thank you
Danilo Faso
Danilo Faso
02/16/22
Our Instructor Jim was really phenomenal! I really learned a lot from him. He had super useful and relevant examples that drove home the subject matter in a way that I have not experienced in an instructor lead, distance learning format. I will definitely take another class from Artisan Agility again.
Robert De Luca
Robert De Luca
01/10/22
Best agile training ever! Covered everything and gave us a solid grasp of what we need to do differently now.
David Kuhn
David Kuhn
11/12/21
Found the class very useful, especially the second day. Jim was great at answering questions specific to the content and trying to giving advice on how to implement certain concepts within our unique organization.
Robin Giguere
Robin Giguere
09/15/21
My department recently finished Scrum Master training with Jim Schiel. Jim was extremely knowledgeable and patient with our group. The training process was very organized and walked us through the material with great slides, examples and discussion. I came out of the training with a very good understanding of what is involved in facilitating/being part of scrums. We can't wait to start implementing these principles. Thank you Jim!
Elaine Houle
Elaine Houle
09/15/21
Jim is a fantastic instructor, one of the very best i've had for sure (took his Scrum Product owner and Scrum master classes, 16h each). His broad and deep experience and expertise certainly contribute to his eloquence, and his personal touch help connect instantly, which is especially relevant in a remote/online training. The pace, content and depth of the training may appear slow and basic at first but dont worry, it will quickly reach highs in a very engaging manner. Bottom line: I'm now applying concepts learned at work for the better good, and would love to take the learning to the next level and dig into the advanced Scrum master training. Thank you again Jim, please keep it up!
Bruno van de Werve
Bruno van de Werve
09/06/21
I had a great class with Jim. Without difficulty I cleared the CSM exam as well.
Nidhi Agarwal
Nidhi Agarwal
08/23/21
Just finished my first course with Jim from Artisan Agility. It was a great experience. He is such a great coach.
Bahar Pakzad
Bahar Pakzad
08/04/21
The best training ever! It is so smooth that you don't know you are learning! I passed the exam 1st attempt 100%. Also with what I learned, I'm making a difference in my team and the organization. Thank you!
Carlos Fernandez
Carlos Fernandez
06/30/21
I would highly recommend this course to others. The knowledge received is useful to a wide range of people. It is basic enough that it can be understood by someone new to scrum and the basics can be reinforced and new ideas learned by people who have worked in scrum for a long time. I will definitely take some of the ideas that I learned and apply them to my daily work.
Kim Fortney
Kim Fortney
06/09/21
Jim is an attentive teacher and his years of experience in the industry mixed with his years of experience teaching made a perfect mix for a great Agile and Scrum trainer. He could answer every question in depth, and even give real-world examples from his own career to shed more light on pretty much every scenario. Would highly recommend!
Jeremy
Jeremy
06/09/21
The CSM course was excellent! Jim is such an awesome instructor and really prepared me for the exam. Following the course, I passed the exam a few hours after the final class ended. The course material is simple, to the point, and taught in an easy to understand manner. I highly recommend someone interested in becoming a Scrum Master to consider this course.
Crazytown Kira
Crazytown Kira
04/15/21
I completely enjoyed the CSM class with Jim Schiel. Even with it being over Zoom he was able to keep us engaged! And his guarantee was an amazing draw, however I didn't need it I passed on the first try!
Tracey Kay
Tracey Kay
04/14/21
Recently had the pleasure of taking a course with these folks. At every step of the way they were incredibly helpful and friendly. The course taken was extremely helpful and the instructor Jim went out of his way to make sure he was getting us all the relevant information we might need.
Lauren Nadolson
Lauren Nadolson
03/29/21
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Charlene Abrams
05/30/23
Ruthy P.
05/03/23
Jim is a fantastic instructor! The two-day Certified Scrum Product Owner (CSPO) Certification Course with him was challenging and rewarding. He had an incremental way of teaching the course that starts with the fundamentals of Agile and Scrum, perfect for beginners! I enjoyed the group projects of creating a product that helped us to get a feel for what it would be like in this space. He is passionate and super knowledgeable about these topics and cares about his students, ensuring that you understand the material. I highly recommend Jim for all your certification, training, and consulting needs!
Michal Reuven
04/20/23
Vinita Jetley
03/23/23
The trainer Jim is very knowledgable. He was able to answer all out questions and kept us engaged in the 2 day training.
Hunter Meloche
01/06/23
Jim goes above and beyond what you need to pass the CSM exam. Highly recommended.
yeoda
12/26/22
Learned so much about the Scrum principles and roles for an effective Scrum team. The two day training course was a great use of time and I have already begun sharing with other friends in different organizations. Thanks Jim and Artisan Agility!
David Wood
12/19/22
Great working with Jim. His class was beneficial. Lots of real world examples!
Jeremy Wills
12/16/22
Garrett Anderson
11/21/22
Leila Kayl
11/02/22
Jim was an excellent instructor.The course content was thorough and the interaction with Jim and the others taking the course was great. I was very well prepared after this course to pass the certification.
Kristen Kerr
11/01/22
Jim is great and the class was so helpful!
Yug Madhu
10/21/22
it's good
Eric Watkins
10/20/22
Great Course on scrum. Friendly and knowledgeable instructor
Shajan Kay
09/04/22
It was a good class and I passes the exam after.
Christopher Smith
08/11/22
Attended remote training session. Instructor Jim Schiel was knowledgeable and made the subject timely and interesting. I will be attending future events.
DougFromSales (TheItalian)
07/22/22
Jim was my instructor through this course. He was outstanding and everything he taught was compared to real life examples. This Company and their Instructors are worth the price of learning.
Michelle Frazier
06/16/22
Artisan Agility provided excellent training. The content was great and he provided real life scenarios that help align how SCRUM can help move concept to realization
Matt Simon
05/02/22
Informative, Engaging and Fun. I've done a lot of shorter lectures from other places that were unbearable, but Jim kept us engaged for 2 days. I think a big key was that its very much an active Socratic session where we were given the space to chime in, ask questions, voice an opinion. Possibly most impressive was that we actually did interact, which is a first for me, getting the class to take you up on that "ask questions" is not a simple thing.If more professors were like Jim college would be a lot shorter.
Amanda Mason
03/30/22
I just took the Certified Scrum Product Owner course virtually and it was super organized and informative. I'm able to take what I've learned and apply it to my daily responsibilities for better success of my project, team members, and customers.
Stephanie Novin
03/06/22
R Grant
02/26/22
Jim was extremely knowledgeable and helpful. Pacing of the class time was great. Content was applicable at work. Would definitely take another class with Artisan in the future.
Ben Reilly
02/16/22
Jim is great. He’ll help you apply Agile to your specific organizational needs until your questions are answered. He strips down the clutter to apply concepts minimally without getting hung up on tooling/terms that can distract and overwhelm people. Excellent experience.
Danilo Faso
02/16/22
Hello Jim, The CSPO training was very informative and valuable to me. With real life examples and interactions with the group the course was easy to follow. I definitely recommend the rest of my team to join you.Thank you
Robert De Luca
01/10/22
Our Instructor Jim was really phenomenal! I really learned a lot from him. He had super useful and relevant examples that drove home the subject matter in a way that I have not experienced in an instructor lead, distance learning format. I will definitely take another class from Artisan Agility again.
Anton Egorov
12/20/21
David Kuhn
11/12/21
Best agile training ever! Covered everything and gave us a solid grasp of what we need to do differently now.
Colin Wilcoxen
11/10/21
Sara Mlv
10/13/21
Jim is extremely prepared and I really enjoyed this class , topics are well explained and you are kept engaged throughout the whole duration .
Although I ‘m completely new to Agile and Scrum world,I found it easy to understand, thanks to the ability of the teacher to transmit the contents.
hope to get soon into this work area .
Greatly recommend this class .
Robin Giguere
09/15/21
Found the class very useful, especially the second day. Jim was great at answering questions specific to the content and trying to giving advice on how to implement certain concepts within our unique organization.
Elaine Houle
09/15/21
My department recently finished Scrum Master training with Jim Schiel. Jim was extremely knowledgeable and patient with our group. The training process was very organized and walked us through the material with great slides, examples and discussion. I came out of the training with a very good understanding of what is involved in facilitating/being part of scrums. We can't wait to start implementing these principles. Thank you Jim!
Bruno van de Werve
09/06/21
Jim is a fantastic instructor, one of the very best i've had for sure (took his Scrum Product owner and Scrum master classes, 16h each). His broad and deep experience and expertise certainly contribute to his eloquence, and his personal touch help connect instantly, which is especially relevant in a remote/online training. The pace, content and depth of the training may appear slow and basic at first but dont worry, it will quickly reach highs in a very engaging manner. Bottom line: I'm now applying concepts learned at work for the better good, and would love to take the learning to the next level and dig into the advanced Scrum master training. Thank you again Jim, please keep it up!
Nidhi Agarwal
08/23/21
I had a great class with Jim. Without difficulty I cleared the CSM exam as well.
Bahar Pakzad
08/04/21
Just finished my first course with Jim from Artisan Agility. It was a great experience. He is such a great coach.
Carlos Fernandez
06/30/21
The best training ever! It is so smooth that you don't know you are learning! I passed the exam 1st attempt 100%. Also with what I learned, I'm making a difference in my team and the organization. Thank you!
Carlos Fernández
06/30/21
The best training ever! It is so smooth that you don't know you are learning! I passed the exam 1st attempt 100%. Also with what I learned, I'm making a difference in my team and the organization. Thank you! 😀
Kim Fortney
06/09/21
I would highly recommend this course to others. The knowledge received is useful to a wide range of people. It is basic enough that it can be understood by someone new to scrum and the basics can be reinforced and new ideas learned by people who have worked in scrum for a long time. I will definitely take some of the ideas that I learned and apply them to my daily work.
Jeremy
06/09/21
Jim is an attentive teacher and his years of experience in the industry mixed with his years of experience teaching made a perfect mix for a great Agile and Scrum trainer. He could answer every question in depth, and even give real-world examples from his own career to shed more light on pretty much every scenario. Would highly recommend!
Luis Hernandez
05/26/21
Crazytown Kira
04/15/21
The CSM course was excellent! Jim is such an awesome instructor and really prepared me for the exam. Following the course, I passed the exam a few hours after the final class ended. The course material is simple, to the point, and taught in an easy to understand manner. I highly recommend someone interested in becoming a Scrum Master to consider this course.
Tracey Holland Kay
04/14/21
I completely enjoyed the CSM class with Jim Schiel. Even with it being on zoom he was able to keep us engaged. His guarantee to pass was an amazing draw, however you probably won’t need it he teaches it so well we all passed the 1st try!
Tracey Kay
04/14/21
I completely enjoyed the CSM class with Jim Schiel. Even with it being over Zoom he was able to keep us engaged! And his guarantee was an amazing draw, however I didn't need it I passed on the first try!
Lauren Nadolson
03/29/21
Recently had the pleasure of taking a course with these folks. At every step of the way they were incredibly helpful and friendly. The course taken was extremely helpful and the instructor Jim went out of his way to make sure he was getting us all the relevant information we might need.
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