Born From Necessity

While working for private companies for nearly 25 years, Jim Schiel experienced environments that were ineffective and toxic. He watched as exhausted and frustrated people were overrun by their organization and its demands. Long hours and constantly shifting priorities; a lot happening, but little being accomplished. In 2009, Jim took action and began building a company he knew could combat the chaos.

Our Vision

We see a world with leaders prepared for the 21st century, working cooperatively, leveraging change and uncertainty to the benefit of their organization and their community.

Jim Schiel, Founder & CEO

Meet Our Team

Jim Schiel

Founder, Principle Instructor

Jim Schiel has more than 35 years of experience in software development, R&D management, leadership and Agile Development in highly regulated industries including healthcare and telecommunications. He has been a Certified Scrum Master (CSM) since 2005 and a Certified Scrum Professional (CSP) and Certified Scrum Trainer (CST) since 2006 and a Certified Scrum Product Owner (CSPO) since 2008 when the certification was created.

Jim’s professional career started in 1983 as a systems programmer and operator. In 1985, he began working for Shared Medical Systems (purchased by Siemens Medical Solutions in 1999). He managed various development teams ranging in size from 5 to 80 developers where he instituted iterative project management processes and improved product quality, development performance, and customer satisfaction in his product areas. At Siemens, Jim transitioned an organization of 1,200 developers from waterfall and various iterative processes to Agile Development using Scrum and Extreme Programming (XP) practices. At the same time, Jim was coached by some of the thought leaders in the Agile space: Bob Martin, Jim Grenning, Mike Cohn, Ken Schwaber, and Esther Derby to name a few. Jim left Siemens in 2008 to begin working as an Agile coach and trainer and in 2009, founded Artisan Agility (formerly Artisan Software Consulting). Artisan provides coaching, training, and consulting to organizations attempting to transform into 21st century organizations.

Jim has been providing exceptional Agile training experiences for fifteen years and has trained more than 16,000 students in several countries around the world. He currently teaches several Scrum certification courses and provides workshops on agile leadership, Scrum and Agile techniques, agile management, release management, and more. Jim also provides coaching services to individuals and organizations looking to plan a transformation to agile development (using the Artisan Agility Chrysalis Framework) or to correct a transformation gone wrong.

Jim’s books, Enterprise-Scale Agile Software Development and The ScrumMaster’s Study Guide, published in 2009 and 2011 respectively, cover much of his experiences managing and guiding large-scale transformations as well as helping new Certified ScrumMasters learn how to use Scrum.

Jim has worked with companies and government organizations around the world, including the Project Management Institute (PMI), PepsiCo, Tektronix, Siemens, Schwab, H&R Block, JP Morgan Chase, Cisco, L3Harris, Capital One, NASA’s Jet Propulsion Laboratory, the National Transportation Safety Board (NTSB), the US Air Force and the US Army and has helped save millions of dollars in costs by improving development practices and product quality.

LeAnne Notabartolo

Training Coordinator

LeAnne has spent all of her adult life in customer service. She has worked in banking, retail, hospitality, culinary, and travel. As a retired military wife, LeAnne knows how to adapt and overcome obstacles. A passion for food and cooking led her to culinary school late in life. In her off hours, LeAnne loves to expand her culinary knowledge by reading cookbooks, trying new recipes, and eating everything in sight.

Jake Schiel

Video Production & Graphics Designer

Jake brings a decade’s worth of experience creating and managing digital content. He holds a B.S. in Graphic Information Technology from Arizona State University. Not only does he bring creative experience, but years of experience in customer service. He knows how to combine his passion for creation along with his abilities to connect with and develop lasting customer relations.


Successful Event Planning Guide

Download Now!

Swipe this FREE DOWNLOAD to supercharge your work sessions.

Normally available ONLY to Artisan students, we’re offering this handy guide to you for a limited time!

Certification Guarantee

We’re so confident in our training techniques that if you don’t pass the Certification Test on either of your two attempts that are included with your course, we’ll work with you to help you understand where you went wrong, and we’ll pay for you to re-take the test again and again until you pass.

We’ve offered this guarantee for several years, but nobody’s ever had to take us up on it!

Artisan Approach

Inspired Teams

Inspired teams build amazing products. Our experienced ScrumMasters identify what’s holding your teams back and turn them into high-performing teams by applying role-based training, team coaching, and professional staffing.

Artisan Staffing

Measurable Results

The outcome and impact of products and projects must be clear; it’s the only way to increase profits. Our product management coaching, enterprise agility training, and enterprise agility consulting can help you stand out.

Artisan Coaching

Agile Leaders

Agile leaders are the next generation of business leaders. They are passionate visionaries who attract loyal, hardworking team members with the help of our Scrum Certification training courses and our new Artisan Academy.

Artisan Training


Here’s what some of our clients had to say about us:


Here’s what some of our clients had to say about us:

“I took a Scrum Master course and was completely impressed. Agile and Scrum are concepts that do not exist in a vacuum. Without real business contexts, and especially real software development experience, Agile doesn’t mean much. It was Jim’s ability to teach the material with his finger always on best practices that made the class a home run.”

Pete Lunenfeld, Executive V.P., Registry Monitoring Insurance Services, Inc.

“I recently took the Certified ScrumMaster class. Not only did our instructor thoroughly understand the course material and knows how to teach it well but he also has many real-world examples to further enhance one’s learning. I really enjoyed the class and learned a lot!”

Barbara Kroczak, Senior Program Manager, Riverbed Technology

“CSM training with Artisan was the best training that I have ever taken. The class was lively and interactive. They covered Agile fundamentals and material relevant to the CSM exam. They were not hesitant to take questions and had lots of examples from real world experience. I passed the CSM exam with an almost perfect score without help from any other sources.”

Farhan Hamlani, Information Technology, E*TRADE Financial Corporation

“I had the pleasure of attending a 2-day seminar on Agile and it was fantastic. If you are looking to improve your understanding of Agile from someone who has done it (not just someone who read it) for years, Artisan is the one. I have attended many other seminars but none as plain and simple. Most coaches add an unnatural aura to Agile as if it were some mystic and ancient magic. Artisan presents these concepts in a dispassionate yet highly precise manner.”

Bhagavan Jalli, Director of Design, Innominds

Recent Blog Posts

Sprint Goals: Why the Plan Matters Less Than You Might Think

One of the biggest mistakes I see organizations make day after day is when they confuse the importance of goals with the importance of plans. Plans are important, yes, but goals are far more important. When an organization realizes the truth I will explain in this blog post, they take a BIG step toward allowing

Sprint Goals: The Key to a Well-Executed Sprint

Sprint goals are key to a successful Sprint. They help keep the Scrum team on track and moving together in one direction. Without Sprint goals, the Scrum team can easily lose focus and get sidetracked. In this blog post, we'll discuss what sprint goals are and how they can help your Scrum team stay focused

More Blog Posts