1. Home
  2. Docs
  3. Certified Scrum Master Tr...
  4. Student Handbook
  5. Appendix B: A ScrumMaster’s AI Prompt Cheat Sheet

Appendix B: A ScrumMaster’s AI Prompt Cheat Sheet

A Scrum Master can use ChatGPT for various aspects of Scrum facilitation, coaching, conflict resolution, and process improvement. Here are some useful ChatGPT prompts a Scrum Master might want to try:

Facilitation of Scrum Events:

Sprint Planning:

  • “What questions can I ask during Sprint Planning to ensure the team clearly understands the Sprint Goal?”
  • “Can you help me prepare a checklist for Sprint Planning?”
  • “How can I help the team better estimate story points during Sprint Planning?”

Daily Scrum:

  • “What are some tips for making the Daily Scrum more effective and concise?”
  • “What are alternative formats for conducting Daily Scrum to keep it engaging?”

Sprint Review:

  • “How can I facilitate a more interactive Sprint Review with stakeholders?”
  • “What are some best practices for presenting the increment in Sprint Review?”

Sprint Retrospective:

  • “Can you suggest some creative Sprint Retrospective formats?”
  • “How can I encourage more honest feedback during Sprint Retrospectives?”

Coaching and Mentoring:

Team Development:

  • “What coaching techniques can I use to help my team become more self-organizing?”
  • “How can I help team members feel more comfortable taking ownership of their work?”
  • “What are some ways to foster psychological safety in Scrum teams?”

Conflict Resolution:

  • “What strategies can I use to resolve conflicts within the Scrum team?”
  • “How can I mediate a disagreement between a Product Owner and the Development Team?”

Performance Improvement:

  • “What are some metrics I can track to improve the team’s performance in Scrum?”
  • “How can I help the team improve their velocity without sacrificing quality?”

Backlog Management and Product Owner Support:

Backlog Refinement:

  • “What are some good questions to ask during backlog refinement to ensure the items are clear and ready for development?”
  • “How can I help the Product Owner prioritize backlog items more effectively?”

Product Vision and Goals:

  • “How can I support the Product Owner in developing a clear product vision?”
  • “What techniques can I use to help align the Scrum team with the Product Owner’s goals?”

Process and Tools:

Agile Practices:

  • “What are some ways I can introduce Kanban alongside Scrum in a hybrid environment?”
  • “How can I help the team use story points more effectively in Scrum?”

Scrum Tool Integration:

  • “Can you suggest ways to make Jira more efficient for our Scrum process?”
  • “What are some good tools for tracking Scrum metrics and generating reports?”

Scaling Scrum:

Scaling Scrum for Large Teams:

  • “What frameworks can I use to scale Scrum across multiple teams, and how can I introduce these to my organization?”
  • “What are some common challenges when scaling Scrum across large organizations, and how can I overcome them?”

Training and Education:

Team Education:

  • “How can I explain the Scrum framework to a team new to Agile methodologies?”
  • “What are some good ways to teach the concept of time-boxing in Scrum?”

Stakeholder Training:

  • “How can I help stakeholders understand their role in Scrum?”
  • “What strategies can I use to educate senior management about Agile practices?”

Handling Impediments and Blockers:

Impediment Removal:

  • “What steps can I take to help the team identify and remove impediments more proactively?”
  • “How can I escalate issues effectively when an impediment is beyond the team’s control?”

Team Dynamics and Morale:

Building Team Morale:

  • “What are some team-building activities I can use to strengthen collaboration and trust in the team?”
  • “How can I keep team morale high during stressful periods, like just before a big release?”

Dealing with Low Performance:

  • “How can I address a situation where the team is consistently missing Sprint Goals?”

Remote Team Management:

  • “What are some effective ways to facilitate Scrum events for a distributed or remote team?”

Continuous Improvement and Agile Maturity:

Driving Continuous Improvement:

  • “How can I encourage a mindset of continuous improvement within the team?”
  • “What are some methods for measuring the team’s Agile maturity and helping them improve?”

Feedback and Retrospective Action:

  • “What are some examples of actionable feedback I can give to my team based on their performance?”
  • “How can I ensure that improvements identified in Retrospectives are consistently implemented?”
  • “Following are all the comments made during a retrospective with team <team> for sprint <sprint>. Do a sentiment analysis and tell me the number one negative sentiment and the number one positive sentiment.”

How can we help?