Our Training Approach

Our Training Approach

Agile isn’t a methodology, it’s a mindset.

In 2001, a group of forward-thinkers saw clearly that “the way we’ve always done it” wasn’t going to work anymore, and The Agile Manifesto was born. Shifting an organization to an Agile approach is extraordinarily rewarding, but like any real progress, it’s also quite difficult.

The most important part of transitioning to Agile is having a team who understands the concept of “being” Agile. It’s not a process you can put in place or a list of tasks you can perform… Agile is a mindset, and that’s why comprehensive training is a crucial prerequisite for success.

Our Scrum Certification courses are designed to teach Agile while instilling the thought processes required to adopt an Agile mindset, and we’re proud to offer our courses in three different formats to maximize accessibility for the next generation of Agile leaders.

Our Training Approach
Our Course Formats

Our Approach to Training

Responsibilities

ScrumMasters are servants to their team FIRST. As a servant leader, you have a responsibility to promote and support others needs. We will show you how to help everyone understand what interactions are the most helpful, and which ones to avoid.

Values

When we talk about “values,” a lot of folks lose interest. “Values?” they say, “Why should I care about values? Just show me what to do!” Values such as focus, openness, respect, commitment and courage come into play in Agile Development and Scrum. It’s an effort where the team determines what they will work on during that sprint and how to complete those items.

Three Pillars of Empiricism

Scrum is based on the principle of empiricism, which is a big word that just means ‘we learn through experience’. It’s important to understand that, while planning makes “what’s going to happen next” more clear, only through the examination of what really happened can we determine what needs to happen next.

Application

Empiricism is KING. It might sound simple, but is far too often ignored. Empiricism is so important that every aspect of Scrum is based on it. For example, if the Sprint Review is not done properly, the product will NOT be properly inspected and what the team builds next will likely be more based on what was planned, than what makes the most sense.

FREE ACCESS:

Artisan Agility’s Resource Library

Explore Resources

Browse our videos, articles, and downloadable course materials.

Normally available ONLY to Artisan students, we’re offering these resources to you for a limited time!

Certification Guarantee

We’re so confident in our training techniques that if you don’t pass the Certification Test on either of your two attempts that are included with your course, we’ll work with you to help you understand where you went wrong, and we’ll pay for you to re-take the test again and again until you pass.

We’ve offered this guarantee for several years, but nobody’s ever had to take us up on it!

Our Course Formats

We offer three different ways to complete courses:

Traditional

Attend live in-person courses at specified venues throughout the nation to learn while experiencing the benefits of group synergy and camaraderie.

Course Locations

Live Virtual

Attend live virtual courses via Zoom and enjoy real-time interaction with the instructor and other students without having to travel.

Course Schedule

Artisan Academy

OnDemand access to materials and pre-recorded videos for self-paced course completion from anywhere via our Artisan Academy portal.

Artisan Academy

Upcoming Classes

Start the New Year off RIGHT!

December 28 @ 9:00 am - 10:00 am PST

Certified ScrumMaster (CSM) Training | Live Virtual – Pacific Time

January 4, 2023 @ 9:00 am - January 5, 2023 @ 5:00 pm PST

Certified Scrum Product Owner (CSPO) Training | Live Virtual – Eastern Time

January 18, 2023 @ 9:00 am - January 19, 2023 @ 5:00 pm EST

Certified ScrumMaster (CSM) Training | Live Virtual – Pacific Time

January 25, 2023 @ 9:00 am - January 26, 2023 @ 5:00 pm PST

View Full Training Schedule
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Scrum Framework Quick Guide

Download Now!

Swipe this FREE DOWNLOAD for a Scrum framework overview.

Normally available ONLY to Artisan students, we’re offering this handy guide to you for a limited time!

Testimonials

Here’s what some of our clients had to say about us:

Jim was an excellent instructor.The course content was thorough and the interaction with Jim and the others taking the course was great. I was very well prepared after this course to pass the certification.
Leila Kayl
Leila Kayl
11/02/22
Jim is great and the class was so helpful!
Kristen Kerr
Kristen Kerr
11/01/22
it's good
Yug Madhu
Yug Madhu
10/21/22
Great Course on scrum. Friendly and knowledgeable instructor
Eric Watkins
Eric Watkins
10/20/22
It was a good class and I passes the exam after.
Shajan Kay
Shajan Kay
09/04/22
Attended remote training session. Instructor Jim Schiel was knowledgeable and made the subject timely and interesting. I will be attending future events.
Christopher Smith
Christopher Smith
08/11/22
Jim was my instructor through this course. He was outstanding and everything he taught was compared to real life examples. This Company and their Instructors are worth the price of learning.
DougFromSales (TheItalian)
DougFromSales (TheItalian)
07/22/22
Artisan Agility provided excellent training. The content was great and he provided real life scenarios that help align how SCRUM can help move concept to realization
Michelle Frazier
Michelle Frazier
06/16/22
Informative, Engaging and Fun. I've done a lot of shorter lectures from other places that were unbearable, but Jim kept us engaged for 2 days. I think a big key was that its very much an active Socratic session where we were given the space to chime in, ask questions, voice an opinion. Possibly most impressive was that we actually did interact, which is a first for me, getting the class to take you up on that "ask questions" is not a simple thing.If more professors were like Jim college would be a lot shorter.
Matt Simon
Matt Simon
05/02/22
I just took the Certified Scrum Product Owner course virtually and it was super organized and informative. I'm able to take what I've learned and apply it to my daily responsibilities for better success of my project, team members, and customers.
Amanda Mason
Amanda Mason
03/30/22
Jim was extremely knowledgeable and helpful. Pacing of the class time was great. Content was applicable at work. Would definitely take another class with Artisan in the future.
R Grant
R Grant
02/26/22
Jim is great. He’ll help you apply Agile to your specific organizational needs until your questions are answered. He strips down the clutter to apply concepts minimally without getting hung up on tooling/terms that can distract and overwhelm people. Excellent experience.
Ben Reilly
Ben Reilly
02/16/22
Hello Jim, The CSPO training was very informative and valuable to me. With real life examples and interactions with the group the course was easy to follow. I definitely recommend the rest of my team to join you.Thank you
Danilo Faso
Danilo Faso
02/16/22
Our Instructor Jim was really phenomenal! I really learned a lot from him. He had super useful and relevant examples that drove home the subject matter in a way that I have not experienced in an instructor lead, distance learning format. I will definitely take another class from Artisan Agility again.
Robert De Luca
Robert De Luca
01/10/22
Best agile training ever! Covered everything and gave us a solid grasp of what we need to do differently now.
David Kuhn
David Kuhn
11/12/21
Jim is extremely prepared and I really enjoyed this class , topics are well explained and you are kept engaged throughout the whole duration .
Although I ‘m completely new to Agile and Scrum world,I found it easy to understand, thanks to the ability of the teacher to transmit the contents.
hope to get soon into this work area .
Greatly recommend this class .
Sara Mlv
Sara Mlv
10/13/21
Found the class very useful, especially the second day. Jim was great at answering questions specific to the content and trying to giving advice on how to implement certain concepts within our unique organization.
Robin Giguere
Robin Giguere
09/15/21
My department recently finished Scrum Master training with Jim Schiel. Jim was extremely knowledgeable and patient with our group. The training process was very organized and walked us through the material with great slides, examples and discussion. I came out of the training with a very good understanding of what is involved in facilitating/being part of scrums. We can't wait to start implementing these principles. Thank you Jim!
Elaine Houle
Elaine Houle
09/15/21
Jim is a fantastic instructor, one of the very best i've had for sure (took his Scrum Product owner and Scrum master classes, 16h each). His broad and deep experience and expertise certainly contribute to his eloquence, and his personal touch help connect instantly, which is especially relevant in a remote/online training. The pace, content and depth of the training may appear slow and basic at first but dont worry, it will quickly reach highs in a very engaging manner. Bottom line: I'm now applying concepts learned at work for the better good, and would love to take the learning to the next level and dig into the advanced Scrum master training. Thank you again Jim, please keep it up!
Bruno van de Werve
Bruno van de Werve
09/06/21
I had a great class with Jim. Without difficulty I cleared the CSM exam as well.
Nidhi Agarwal
Nidhi Agarwal
08/23/21
Just finished my first course with Jim from Artisan Agility. It was a great experience. He is such a great coach.
Bahar Pakzad
Bahar Pakzad
08/04/21
The best training ever! It is so smooth that you don't know you are learning! I passed the exam 1st attempt 100%. Also with what I learned, I'm making a difference in my team and the organization. Thank you!
Carlos Fernandez
Carlos Fernandez
06/30/21
The best training ever! It is so smooth that you don't know you are learning! I passed the exam 1st attempt 100%. Also with what I learned, I'm making a difference in my team and the organization. Thank you! 😀
Carlos Fernández
Carlos Fernández
06/30/21
I would highly recommend this course to others. The knowledge received is useful to a wide range of people. It is basic enough that it can be understood by someone new to scrum and the basics can be reinforced and new ideas learned by people who have worked in scrum for a long time. I will definitely take some of the ideas that I learned and apply them to my daily work.
Kim Fortney
Kim Fortney
06/09/21
Jim is an attentive teacher and his years of experience in the industry mixed with his years of experience teaching made a perfect mix for a great Agile and Scrum trainer. He could answer every question in depth, and even give real-world examples from his own career to shed more light on pretty much every scenario. Would highly recommend!
Jeremy
Jeremy
06/09/21
The CSM course was excellent! Jim is such an awesome instructor and really prepared me for the exam. Following the course, I passed the exam a few hours after the final class ended. The course material is simple, to the point, and taught in an easy to understand manner. I highly recommend someone interested in becoming a Scrum Master to consider this course.
Crazytown Kira
Crazytown Kira
04/15/21
I completely enjoyed the CSM class with Jim Schiel. Even with it being on zoom he was able to keep us engaged. His guarantee to pass was an amazing draw, however you probably won’t need it he teaches it so well we all passed the 1st try!
Tracey Holland Kay
Tracey Holland Kay
04/14/21
I completely enjoyed the CSM class with Jim Schiel. Even with it being over Zoom he was able to keep us engaged! And his guarantee was an amazing draw, however I didn't need it I passed on the first try!
Tracey Kay
Tracey Kay
04/14/21
Recently had the pleasure of taking a course with these folks. At every step of the way they were incredibly helpful and friendly. The course taken was extremely helpful and the instructor Jim went out of his way to make sure he was getting us all the relevant information we might need.
Lauren Nadolson
Lauren Nadolson
03/29/21
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Garrett Anderson
11/21/22
Leila Kayl
11/02/22
Jim was an excellent instructor.The course content was thorough and the interaction with Jim and the others taking the course was great. I was very well prepared after this course to pass the certification.
Kristen Kerr
11/01/22
Jim is great and the class was so helpful!
Yug Madhu
10/21/22
it's good
Eric Watkins
10/20/22
Great Course on scrum. Friendly and knowledgeable instructor
Shajan Kay
09/04/22
It was a good class and I passes the exam after.
Christopher Smith
08/11/22
Attended remote training session. Instructor Jim Schiel was knowledgeable and made the subject timely and interesting. I will be attending future events.
DougFromSales (TheItalian)
07/22/22
Jim was my instructor through this course. He was outstanding and everything he taught was compared to real life examples. This Company and their Instructors are worth the price of learning.
Michelle Frazier
06/16/22
Artisan Agility provided excellent training. The content was great and he provided real life scenarios that help align how SCRUM can help move concept to realization
Matt Simon
05/02/22
Informative, Engaging and Fun. I've done a lot of shorter lectures from other places that were unbearable, but Jim kept us engaged for 2 days. I think a big key was that its very much an active Socratic session where we were given the space to chime in, ask questions, voice an opinion. Possibly most impressive was that we actually did interact, which is a first for me, getting the class to take you up on that "ask questions" is not a simple thing.If more professors were like Jim college would be a lot shorter.
Amanda Mason
03/30/22
I just took the Certified Scrum Product Owner course virtually and it was super organized and informative. I'm able to take what I've learned and apply it to my daily responsibilities for better success of my project, team members, and customers.
Stephanie Novin
03/06/22
R Grant
02/26/22
Jim was extremely knowledgeable and helpful. Pacing of the class time was great. Content was applicable at work. Would definitely take another class with Artisan in the future.
Ben Reilly
02/16/22
Jim is great. He’ll help you apply Agile to your specific organizational needs until your questions are answered. He strips down the clutter to apply concepts minimally without getting hung up on tooling/terms that can distract and overwhelm people. Excellent experience.
Danilo Faso
02/16/22
Hello Jim, The CSPO training was very informative and valuable to me. With real life examples and interactions with the group the course was easy to follow. I definitely recommend the rest of my team to join you.Thank you
Robert De Luca
01/10/22
Our Instructor Jim was really phenomenal! I really learned a lot from him. He had super useful and relevant examples that drove home the subject matter in a way that I have not experienced in an instructor lead, distance learning format. I will definitely take another class from Artisan Agility again.
Anton Egorov
12/20/21
David Kuhn
11/12/21
Best agile training ever! Covered everything and gave us a solid grasp of what we need to do differently now.
Colin Wilcoxen
11/10/21
Sara Mlv
10/13/21
Jim is extremely prepared and I really enjoyed this class , topics are well explained and you are kept engaged throughout the whole duration .
Although I ‘m completely new to Agile and Scrum world,I found it easy to understand, thanks to the ability of the teacher to transmit the contents.
hope to get soon into this work area .
Greatly recommend this class .
Robin Giguere
09/15/21
Found the class very useful, especially the second day. Jim was great at answering questions specific to the content and trying to giving advice on how to implement certain concepts within our unique organization.
Elaine Houle
09/15/21
My department recently finished Scrum Master training with Jim Schiel. Jim was extremely knowledgeable and patient with our group. The training process was very organized and walked us through the material with great slides, examples and discussion. I came out of the training with a very good understanding of what is involved in facilitating/being part of scrums. We can't wait to start implementing these principles. Thank you Jim!
Bruno van de Werve
09/06/21
Jim is a fantastic instructor, one of the very best i've had for sure (took his Scrum Product owner and Scrum master classes, 16h each). His broad and deep experience and expertise certainly contribute to his eloquence, and his personal touch help connect instantly, which is especially relevant in a remote/online training. The pace, content and depth of the training may appear slow and basic at first but dont worry, it will quickly reach highs in a very engaging manner. Bottom line: I'm now applying concepts learned at work for the better good, and would love to take the learning to the next level and dig into the advanced Scrum master training. Thank you again Jim, please keep it up!
Nidhi Agarwal
08/23/21
I had a great class with Jim. Without difficulty I cleared the CSM exam as well.
Bahar Pakzad
08/04/21
Just finished my first course with Jim from Artisan Agility. It was a great experience. He is such a great coach.
Carlos Fernandez
06/30/21
The best training ever! It is so smooth that you don't know you are learning! I passed the exam 1st attempt 100%. Also with what I learned, I'm making a difference in my team and the organization. Thank you!
Carlos Fernández
06/30/21
The best training ever! It is so smooth that you don't know you are learning! I passed the exam 1st attempt 100%. Also with what I learned, I'm making a difference in my team and the organization. Thank you! 😀
Kim Fortney
06/09/21
I would highly recommend this course to others. The knowledge received is useful to a wide range of people. It is basic enough that it can be understood by someone new to scrum and the basics can be reinforced and new ideas learned by people who have worked in scrum for a long time. I will definitely take some of the ideas that I learned and apply them to my daily work.
Jeremy
06/09/21
Jim is an attentive teacher and his years of experience in the industry mixed with his years of experience teaching made a perfect mix for a great Agile and Scrum trainer. He could answer every question in depth, and even give real-world examples from his own career to shed more light on pretty much every scenario. Would highly recommend!
Luis Hernandez
05/26/21
Crazytown Kira
04/15/21
The CSM course was excellent! Jim is such an awesome instructor and really prepared me for the exam. Following the course, I passed the exam a few hours after the final class ended. The course material is simple, to the point, and taught in an easy to understand manner. I highly recommend someone interested in becoming a Scrum Master to consider this course.
Tracey Holland Kay
04/14/21
I completely enjoyed the CSM class with Jim Schiel. Even with it being on zoom he was able to keep us engaged. His guarantee to pass was an amazing draw, however you probably won’t need it he teaches it so well we all passed the 1st try!
Tracey Kay
04/14/21
I completely enjoyed the CSM class with Jim Schiel. Even with it being over Zoom he was able to keep us engaged! And his guarantee was an amazing draw, however I didn't need it I passed on the first try!
Lauren Nadolson
03/29/21
Recently had the pleasure of taking a course with these folks. At every step of the way they were incredibly helpful and friendly. The course taken was extremely helpful and the instructor Jim went out of his way to make sure he was getting us all the relevant information we might need.
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