Our Training Approach

Our Training Approach

Agile isn’t a methodology, it’s a mindset.

In 2001, a group of forward-thinkers saw clearly that “the way we’ve always done it” wasn’t going to work anymore, and The Agile Manifesto was born. Shifting an organization to an Agile approach is extraordinarily rewarding, but like any real progress, it’s also quite difficult.

The most important part of transitioning to Agile is having a team who understands the concept of “being” Agile. It’s not a process you can put in place or a list of tasks you can perform… Agile is a mindset, and that’s why comprehensive training is a crucial prerequisite for success.

Our Scrum Certification courses are designed to teach Agile while instilling the thought processes required to adopt an Agile mindset, and we’re proud to offer our courses in three different formats to maximize accessibility for the next generation of Agile leaders.

Our Training Approach
Our Course Formats

Our Approach to Training


ScrumMasters are servants to their team FIRST. As a servant leader, you have a responsibility to promote and support others needs. We will show you how to help everyone understand what interactions are the most helpful, and which ones to avoid.


When we talk about “values,” a lot of folks lose interest. “Values?” they say, “Why should I care about values? Just show me what to do!” Values such as focus, openness, respect, commitment and courage come into play in Agile Development and Scrum. It’s an effort where the team determines what they will work on during that sprint and how to complete those items.

Three Pillars of Empiricism

Scrum is based on the principle of empiricism, which is a big word that just means ‘we learn through experience’. It’s important to understand that, while planning makes “what’s going to happen next” more clear, only through the examination of what really happened can we determine what needs to happen next.


Empiricism is KING. It might sound simple, but is far too often ignored. Empiricism is so important that every aspect of Scrum is based on it. For example, if the Sprint Review is not done properly, the product will NOT be properly inspected and what the team builds next will likely be more based on what was planned, than what makes the most sense.


Artisan Agility’s Resource Library

Explore Resources

Browse our videos, articles, and downloadable course materials.

Normally available ONLY to Artisan students, we’re offering these resources to you for a limited time!

Certification Guarantee

We’re so confident in our training techniques that if you don’t pass the Certification Test on either of your two attempts that are included with your course, we’ll work with you to help you understand where you went wrong, and we’ll pay for you to re-take the test again and again until you pass.

We’ve offered this guarantee for several years, but nobody’s ever had to take us up on it!

Our Course Formats

We offer three different ways to complete courses:


Attend live in-person courses at specified venues throughout the nation to learn while experiencing the benefits of group synergy and camaraderie.

Course Locations

Live Virtual

Attend live virtual courses via Zoom and enjoy real-time interaction with the instructor and other students without having to travel.

Course Schedule

Artisan Academy

OnDemand access to materials and pre-recorded videos for self-paced course completion from anywhere via our Artisan Academy portal.

Artisan Academy

Upcoming Classes

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Scrum Framework Quick Guide

Download Now!

Swipe this FREE DOWNLOAD for a Scrum framework overview.

Normally available ONLY to Artisan students, we’re offering this handy guide to you for a limited time!


Here’s what some of our clients had to say about us:

“I took a Scrum Master course and was completely impressed. Agile and Scrum are concepts that do not exist in a vacuum. Without real business contexts, and especially real software development experience, Agile doesn’t mean much. It was Jim’s ability to teach the material with his finger always on best practices that made the class a home run.”

Pete Lunenfeld, Executive V.P., Registry Monitoring Insurance Services, Inc.

“I recently took the Certified ScrumMaster class. Not only did our instructor thoroughly understand the course material and knows how to teach it well but he also has many real-world examples to further enhance one’s learning. I really enjoyed the class and learned a lot!”

Barbara Kroczak, Senior Program Manager, Riverbed Technology

“CSM training with Artisan was the best training that I have ever taken. The class was lively and interactive. They covered Agile fundamentals and material relevant to the CSM exam. They were not hesitant to take questions and had lots of examples from real world experience. I passed the CSM exam with an almost perfect score without help from any other sources.”

Farhan Hamlani, Information Technology, E*TRADE Financial Corporation

“I had the pleasure of attending a 2-day seminar on Agile and it was fantastic. If you are looking to improve your understanding of Agile from someone who has done it (not just someone who read it) for years, Artisan is the one. I have attended many other seminars but none as plain and simple. Most coaches add an unnatural aura to Agile as if it were some mystic and ancient magic. Artisan presents these concepts in a dispassionate yet highly precise manner.”

Bhagavan Jalli, Director of Design, Innominds

Recent Blog Posts

How Scrum Masters Can Make Team Values Real

The Scrum framework has five values: commitment, courage, focus, openness, and respect -- but, like many organizational values, Scrum values are frequently written off as an interesting side note in the executive summary of Scrum, but are rarely understood or properly used. In my nearly 20 years of coaching teams and organizations, most failures

The 4 Keys to Making Agile Development Work for Your Company

Making agile development work for your company can seem daunting, but if you focus on the four keys of focus, quality, effectiveness, and continuous learning, you'll be well on your way to success. In this blog post, we'll explore what each of these keys means for your business and how you can implement them.

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