Certified ScrumMaster (CSM)

Certified ScrumMaster (CSM)

NOTICE: Scheduling of all LIVE IN-PERSON courses has been suspended due to COVID-19.  Check our course schedule for LIVE VIRTUAL courses instead, and don’t forget about our OnDemand Self-Paced courses via our ARTISAN ACADEMY online portal.  Stay safe!

About The Course


2 Days
Led by an expert, experienced Certified Scrum Trainer® (CST)

Average Class Size

15-20 Students

Artisan Approach

Using hands-on exercises and real-world stories to teach Scrum application, our students leave class ready to implement practices immediately. We don’t just teach Scrum, we motivate and inspire you to use it to the full extent.


We’re looking for anyone in a leadership position who wants to simplify the way you things get done. No prerequisite courses.


Yes, CSM Certification includes 16 Scrum Education Units (SEUs) & 16 Professional Development Units (PDUs). This course will certify you with the Scrum Alliance®, a nonprofit organization that’s the largest, most established and influential professional certification and membership association in the Agile community. Learn more at scrumalliance.org. Certification Guaranteed!

*BONUS: Two attempts at the Scrum Alliance certification exam, detailed course handouts and lifetime electronic access to ALL materials, two-year Scrum Alliance membership (a $100 value).



Next CSM Class

Virtual Meeting

Certified ScrumMaster (CSM) Training | Live Virtual – Eastern Time

October 25 @ 9:00 am - October 26 @ 5:00 pm EDT

Book Now
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What We Will Cover

Here’s a few things you’ll learn during our Certified ScrumMaster (CSM) training course:

What is Agile Development and what does it mean to me?

What is Scrum and what is the difference between Agile and Scrum?

What are the primary goals and values of Scrum?

How does Scrum change software development and teamwork?

What is an Inspect and Adapt feedback loop?

What are the roles on a Scrum team and how do they work together?

What is a Sprint and how does it work?

How to improve productivity and product quality AT THE SAME TIME!

How to acquire your CSM certification.

It Takes A Village!

We shot a private CSM class with 27 students building a Lego village. Check out our “movie trailer” version of the class that gives you an idea of how much fun we had doing the work. Enjoy!

Certification Guarantee

You WILL Earn Your Certification!

For some students, no matter how hard they try, tests (like the one you have to take after the classroom training to earn the Certified ScrumMaster certification) can make people really upset. You know the information, but you sit down to take the test and you just can’t do it. Well, if you give it your best shot and still you don’t pass the test on either of the two attempts we pay for when you sign up for the course, we’ll help you understand what you did wrong and pay for the test up to TEN more times until you pass.

We are SO confident in our ability to teach you Scrum that, even though we’ve been offering this guarantee for a number of years, no one has ever had to take us up on it.

Who Benefits?



ScrumMasters earn a respected certification in a popular field with a growing number of career opportunities. At the beginning of October 2019, thousands of ScrumMaster job openings were available with a median salary of $100,000 in the United States alone!



ScrumMasters can use advanced knowledge to create an amazing team improving the efficiency of any organization. 81% of all businesses using Agile Development agree that a certified Scrum Master makes their teams better and improves the work/life balance.

Artisan Approach Quick Sheet

Download this quick reference sheet that will help you understand Scrum and our Scrum Master Training.

Download Now!

Maintain Your Scrum Alliance® Certification

To maintain your certification, you are required to earn Scrum Education Units® (SEUs), which are earned by completing learning opportunities. It’s easy, and will help you stay relevant and competitive in the market.

Learn More

Want Us To Visit You?

If you’re interested in hosting a private or public training course and would like for us to come to you, please contact us to discuss scheduling, logistics, and our phenomenal group rates.

Contact Us Now!


Here’s what some of our clients had to say about us:

“I took a Scrum Master course and was completely impressed. Agile and Scrum are concepts that do not exist in a vacuum. Without real business contexts, and especially real software development experience, Agile doesn’t mean much. It was Jim’s ability to teach the material with his finger always on best practices that made the class a home run.”

Pete Lunenfeld, Executive V.P., Registry Monitoring Insurance Services, Inc.

“I recently took the Certified ScrumMaster class. Not only did our instructor thoroughly understand the course material and knows how to teach it well but he also has many real-world examples to further enhance one’s learning. I really enjoyed the class and learned a lot!”

Barbara Kroczak, Senior Program Manager, Riverbed Technology

“CSM training with Artisan was the best training that I have ever taken. The class was lively and interactive. They covered Agile fundamentals and material relevant to the CSM exam. They were not hesitant to take questions and had lots of examples from real world experience. I passed the CSM exam with an almost perfect score without help from any other sources.”

Farhan Hamlani, Information Technology, E*TRADE Financial Corporation

“I had the pleasure of attending a 2-day seminar on Agile and it was fantastic. If you are looking to improve your understanding of Agile from someone who has done it (not just someone who read it) for years, Artisan is the one. I have attended many other seminars but none as plain and simple. Most coaches add an unnatural aura to Agile as if it were some mystic and ancient magic. Artisan presents these concepts in a dispassionate yet highly precise manner.”

Bhagavan Jalli, Director of Design, Innominds

Upcoming CSM Classes

Certified ScrumMaster (CSM) Training | Live Virtual – Eastern Time

October 25 @ 9:00 am - October 26 @ 5:00 pm EDT

Certified ScrumMaster (CSM) Training | Live Virtual – Pacific Time

November 8 @ 9:00 am - November 9 @ 5:00 pm PST

Certified ScrumMaster (CSM) Training | Live Virtual – Eastern Time

December 8 @ 9:00 am - December 9 @ 5:00 pm EST

Certified ScrumMaster (CSM) Training | Live Virtual – Pacific Time

January 10, 2022 @ 9:00 am - January 11, 2022 @ 5:00 pm PST

View Full Training Schedule

Relevant Blog Posts

Evaluating the Performance of a Scrum Master

Measuring the performance of an employee is never easy to do. It’s made much more difficult when we have a hard time understanding exactly what a person is supposed to be doing. In this blog post, we’ll clear up all of your questions about Scrum Masters, their accountabilities, and how

Outcomes Focused Teams and Why Sprint Goals Are Critical!

This is story about two Scrum teams that need to go from New York to San Francisco in ten business days. Because they have ten business days to get there, both teams decide to drive a car. The car they are driving can only be driven eight hours a day, Monday through Friday.  

How to Never Issue a Command

Strong leaders don't need to issue COMMANDS - their teams just seem to know what to do without being told. Here's how to ABSOLUTELY make this happen for you.

The ScrumMaster’s Call to Action

A ScrumMaster is a coach and a mentor, an agent of change and a catalyst of momentum - a true leader. But have you taken your leadership skills to the edge?

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