Certified ScrumMaster (CSM)

Certified ScrumMaster (CSM)

NOTICE: Scheduling of all LIVE IN-PERSON courses has been suspended due to COVID-19.  Check our course schedule for LIVE VIRTUAL courses instead, and don’t forget about our OnDemand Self-Paced courses via our ARTISAN ACADEMY online portal.  Stay safe!

About The Course


2 Days
Led by an expert, experienced Certified Scrum Trainer® (CST)

Average Class Size

15-20 Students

Artisan Approach

Using hands-on exercises and real-world stories to teach Scrum application, our students leave class ready to implement practices immediately. We don’t just teach Scrum, we motivate and inspire you to use it to the full extent.


We’re looking for anyone in a leadership position who wants to simplify the way you things get done. No prerequisite courses.


Yes, CSM Certification includes 16 Scrum Education Units (SEUs) & 16 Professional Development Units (PDUs). This course will certify you with the Scrum Alliance®, a nonprofit organization that’s the largest, most established and influential professional certification and membership association in the Agile community. Learn more at scrumalliance.org. Certification Guaranteed!

*BONUS: Two attempts at the Scrum Alliance certification exam, detailed course handouts and lifetime electronic access to ALL materials, two-year Scrum Alliance membership (a $100 value).



Next CSM Class

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What We Will Cover

Here’s a few things you’ll learn during our Certified ScrumMaster (CSM) training course:

What is Agile Development and what does it mean to me?

What is Scrum and what is the difference between Agile and Scrum?

What are the primary goals and values of Scrum?

How does Scrum change software development and teamwork?

What is an Inspect and Adapt feedback loop?

What are the roles on a Scrum team and how do they work together?

What is a Sprint and how does it work?

How to improve productivity and product quality AT THE SAME TIME!

How to acquire your CSM certification.

It Takes A Village!

We shot a private CSM class with 27 students building a Lego village. Check out our “movie trailer” version of the class that gives you an idea of how much fun we had doing the work. Enjoy!

Certification Guarantee

You WILL Earn Your Certification!

For some students, no matter how hard they try, tests (like the one you have to take after the classroom training to earn the Certified ScrumMaster certification) can make people really upset. You know the information, but you sit down to take the test and you just can’t do it. Well, if you give it your best shot and still you don’t pass the test on either of the two attempts we pay for when you sign up for the course, we’ll help you understand what you did wrong and pay for the test up to TEN more times until you pass.

We are SO confident in our ability to teach you Scrum that, even though we’ve been offering this guarantee for a number of years, no one has ever had to take us up on it.

Who Benefits?



ScrumMasters earn a respected certification in a popular field with a growing number of career opportunities. At the beginning of October 2019, thousands of ScrumMaster job openings were available with a median salary of $100,000 in the United States alone!



ScrumMasters can use advanced knowledge to create an amazing team improving the efficiency of any organization. 81% of all businesses using Agile Development agree that a certified Scrum Master makes their teams better and improves the work/life balance.

Artisan Approach Quick Sheet

Download this quick reference sheet that will help you understand Scrum and our Scrum Master Training.

Download Now!

Maintain Your Scrum Alliance® Certification

To maintain your certification, you are required to earn Scrum Education Units® (SEUs), which are earned by completing learning opportunities. It’s easy, and will help you stay relevant and competitive in the market.

Learn More

Want Us To Visit You?

If you’re interested in hosting a private or public training course and would like for us to come to you, please contact us to discuss scheduling, logistics, and our phenomenal group rates.

Contact Us Now!


Here’s what some of our clients had to say about us:

“I took a Scrum Master course and was completely impressed. Agile and Scrum are concepts that do not exist in a vacuum. Without real business contexts, and especially real software development experience, Agile doesn’t mean much. It was Jim’s ability to teach the material with his finger always on best practices that made the class a home run.”

Pete Lunenfeld, Executive V.P., Registry Monitoring Insurance Services, Inc.

“I recently took the Certified ScrumMaster class. Not only did our instructor thoroughly understand the course material and knows how to teach it well but he also has many real-world examples to further enhance one’s learning. I really enjoyed the class and learned a lot!”

Barbara Kroczak, Senior Program Manager, Riverbed Technology

“CSM training with Artisan was the best training that I have ever taken. The class was lively and interactive. They covered Agile fundamentals and material relevant to the CSM exam. They were not hesitant to take questions and had lots of examples from real world experience. I passed the CSM exam with an almost perfect score without help from any other sources.”

Farhan Hamlani, Information Technology, E*TRADE Financial Corporation

“I had the pleasure of attending a 2-day seminar on Agile and it was fantastic. If you are looking to improve your understanding of Agile from someone who has done it (not just someone who read it) for years, Artisan is the one. I have attended many other seminars but none as plain and simple. Most coaches add an unnatural aura to Agile as if it were some mystic and ancient magic. Artisan presents these concepts in a dispassionate yet highly precise manner.”

Bhagavan Jalli, Director of Design, Innominds

Upcoming CSM Classes

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Relevant Blog Posts

How Scrum Masters Can Make Team Values Real

The Scrum framework has five values: commitment, courage, focus, openness, and respect -- but, like many organizational values, Scrum values are frequently written off as an interesting side note in the executive summary of Scrum, but are rarely understood or properly used. In my nearly 20 years of coaching teams and organizations, most failures

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