Our Staffing Approach

Our Staffing Approach

It’s all about people.

Your development team directly impacts the success of a product, and your team is only as good as its members.

The process of hiring the right professionals into an organization is one of the hardest and most time-consuming management tasks, but for an Agile organization, getting it right is absolutely critical.

Spend time with any Agile team and you’ll discover a litany of skillsets unusual to most IT organizations, such as servant leadership, coaching, facilitation, and negotiation. It can be tough to know what skills to look for beyond typical programming and testing competency, but Artisan Agility can take some of that work off your plate!

We select candidates based on their fundamental personality traits, prioritizing character attributes that make them more responsive to training and more receptive to coaching. We work to understand your specific needs, and then provide certified, qualified ScrumMasters who can bring out the best in your team.

How We Staff
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Product Ownership Overview

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Certification Guarantee

We’re so confident in our training techniques that if you don’t pass the Certification Test on either of your two attempts that are included with your course, we’ll work with you to help you understand where you went wrong, and we’ll pay for you to re-take the test again and again until you pass.

We’ve offered this guarantee for several years, but nobody’s ever had to take us up on it!

How We Staff

We work to understand your needs, ensuring our ability to provide ScrumMasters who can bring out the best in your teams – but it doesn’t end there. Our secret is continuous learning to support continuous improvement.

Continuous Training

We ensure your Artisan-provided ScrumMaster is always learning by providing ongoing training to them at NO ADDITIONAL COST to you. On a regular basis, but sensitive to your production schedule, we will continue to improve your ScrumMaster’s skills through training. We also hold bi-weekly discussions for our ScrumMasters to learn from each other across multiple organizations and industries.

Training Approach

Valuable Coaching

Our staffing guarantee also includes immediate access to highly experienced coaches. If your Artisan-provided ScrumMaster is experiencing a problem with a team or just wants to find a way to help improve a team’s effectiveness in a specific situation, they can call upon an experienced coach for assistance. Our coaches assess, observe, and support with the goal of sustainability and self-reliance.

Coaching Approach

Ongoing Assessment

We also have a continuous feedback loop to assess progress. On a regular basis (typically once per quarter), you’ll be visited by an experienced Artisan Agility coach who will assess the performance of your Artisan-provided ScrumMaster, for the purpose of providing feedback and suggestions on solutions to make your teams more effective and your organization more Agile.

About Our Company

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Here’s what some of our clients had to say about us:

“I took a Scrum Master course and was completely impressed. Agile and Scrum are concepts that do not exist in a vacuum. Without real business contexts, and especially real software development experience, Agile doesn’t mean much. It was Jim’s ability to teach the material with his finger always on best practices that made the class a home run.”

Pete Lunenfeld, Executive V.P., Registry Monitoring Insurance Services, Inc.

“I recently took the Certified ScrumMaster class. Not only did our instructor thoroughly understand the course material and knows how to teach it well but he also has many real-world examples to further enhance one’s learning. I really enjoyed the class and learned a lot!”

Barbara Kroczak, Senior Program Manager, Riverbed Technology

“CSM training with Artisan was the best training that I have ever taken. The class was lively and interactive. They covered Agile fundamentals and material relevant to the CSM exam. They were not hesitant to take questions and had lots of examples from real world experience. I passed the CSM exam with an almost perfect score without help from any other sources.”

Farhan Hamlani, Information Technology, E*TRADE Financial Corporation

“I had the pleasure of attending a 2-day seminar on Agile and it was fantastic. If you are looking to improve your understanding of Agile from someone who has done it (not just someone who read it) for years, Artisan is the one. I have attended many other seminars but none as plain and simple. Most coaches add an unnatural aura to Agile as if it were some mystic and ancient magic. Artisan presents these concepts in a dispassionate yet highly precise manner.”

Bhagavan Jalli, Director of Design, Innominds

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