Best Practices

Best Practices

5 Ways to Address a Toxic Work Environment

So… you have found yourself in a toxic work environment. Now what do you do? You are NOT powerless. You do NOT have to accept bullying, harassment, or difficult working conditions. You have options. All too often people remain silent, keep their head down and do nothing, thinking they must hold their tongue to

By |2021-11-23T08:23:55-08:00November 23rd, 2021|Categories: Best Practices, Leadership|

A “Reality Framework” for Metrics

Thanks to 20th century management theory, the world is filled with metrics and measures that are questionable. Many are useless. For example, a commonly used but effectively useless metric for knowledge creation workers (like those in IT, marketing, and other creative careers): utilization. Utilization is a metric that was meant to measure the percentage

By |2021-08-27T14:35:38-07:00August 24th, 2021|Categories: Agile Metrics, Best Practices|

Evaluating the Performance of a Scrum Master

Measuring the performance of an employee is never easy to do. It’s made much more difficult when we have a hard time understanding exactly what a person is supposed to be doing. In this blog post, we’ll clear up all of your questions about Scrum Masters, their accountabilities, and how

By |2022-01-14T11:21:55-08:00August 23rd, 2021|Categories: Agile Metrics, Best Practices, Fundamentals, Leadership, Scrum Roles, ScrumMaster|Tags: |

Scrum for Support Teams

Scrum is the most used Agile framework, yet many still aren't quite sure how to make Scrum work best in a support environment. Let's dive into this topic!

By |2021-06-02T23:17:02-07:00April 12th, 2021|Categories: Best Practices|

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